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Senior Manager – ITSM

12-15 years of experience

Job Purpose:

EY is looking for inspired, result oriented and quality focused professional with strong consulting and technical skills to support clients in utilizing the international best practices in IT service management based on ITIL framework.

The candidate is responsible for defining, implementing, and continuously improving IT Service Management (ITSM) capabilities leveraging the ServiceNow platform.

The candidate must be able to represent EY to showcase the firm’s strong capability and extensive experience in ITSM and ServiceNow.

The candidate will be expected to effectively leverage the global capabilities a...