Position Overview
We are seeking an experienced Technology Business Management professional to lead governance, process optimization, and transformation initiatives within a global financial organization. This role requires expertise in Business Management services, Financial & Vendor Management, and Process Transition, with a strong ability to drive efficiency, stakeholder engagement, and operational excellence in a Shared Services environment. Roles & Responsibilities: Define governance and engagement models to prioritize, monitor, and enhance services and processes. Develop and maintain a Business Management Service Catalogue with appropriate SLAs/OLAs. Establish and maintain strong stakeholder relationships through active communication. Drive process mapping initiatives to ensure globally consistent operations. Document Standard Operating Procedures (SOPs) for undocumented processes. Plan and oversee the transition of processes from global/regional teams to Shared Services. Monitor and manage the ru...