Responsibilities

• Responsible for the on-site installation of the 3S products: Lifts, Climb Auto System, Climb assist.
• Provide customers with training on the installation, use and annual inspection of the company's products.
• Attend customer sites to deal with faults as instructed by the company.
• Refining and writing product guidelines
• Refining and writing troubleshooting manuals.
• Preparation of Product maintenance reports
• Counting product failures and assisting the Quality Department in analyzing root causes
• Development of improvement measures to address common product issues
• Support sales with technical clarification.
• Daily management of the warehouse, identification and dispatch of parts.

Requirements

• At least two years of relevant work experience, with experience in mechanical installation and basic electrical knowledge
• Proficient in the use of off...