Position Overview
Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data‑centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public‑sector organisations.
Key Responsibilities
- Create and maintain technical documentation including platform guides, onboarding materials, runbooks, and operational procedures.
- Work with engineering and platform teams to document systems, workflows, and APIs.
- Translate complex infrastructure and platform concepts into clear, user‑friendly content.
- Support customer‑facing documentation such as user guides and knowledge base articles.
- Maintain and improve documentation repositories (e.g., Confluence, Git‑based docs, Notion).
- Apply consistent standards, templates, and formattin...