Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across policy, claims, and billing functions.

Role Overview

The Technical Writer is responsible for the creation of technical documentation that clarifies the product’s technical specifications, features, and benefits. The role collaborates with various internal stakeholders, including the Development team, the Product team, the Training Department, and the Sales & Marketing department, utilizing client requirements and scope documents to create technical product documents. The role engages with the various stakeholders to gather product information, collate this, and craft this into clear, concise techni...