Position Overview
Take your technical training skills to Resideo as a Technical Training Specialist II. Provide essential training in HVAC and Security solutions for customers across Alberta and British Columbia.
You will be a key member of the Training & Enablement organization, utilizing your five-plus years experience in the residential sector to develop impactful training programs. This role encompasses both virtual and in-person training delivery, enabling customer success and driving engagement with technical products and services.
Key Responsibilities:
β’ Conduct training for Resideoβs customers and partners
β’ Engage with various channel partners to improve service
β’ Gather real-time feedback during product launches
β’ Design and enhance training content for relevance
β’ Document field performance and customer queries
Requirements:
β’ 5+ years in HVAC, plumbing, or Security experience
β’ Strong knowledge of Microsoft Offi...