Position Overview
Join GEMSYS Money Handling Systems as a Technical Training Manager to enhance training processes within cash management technology. This dynamic role drives user development and training efficiency.
As part of a growing team, you will create training materials, manage the delivery of programs, and ensure effective implementation of our solutions for new clients across North America. Your leadership will cultivate a high-performing team of junior trainers while prioritizing client satisfaction and knowledge transfer in a hybrid work setting.
Key Responsibilities:
• Design and manage a variety of training materials and documentation
• Onboard and evaluate new trainers while managing their performance
• Coordinate training schedules for new users effectively
• Gather feedback and report on user comprehension and training outcomes
• Act as the primary contact for client inquiries related to training
Requirements:
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