As team leader of our cloud and infrastructure service, you will be in charge of:

• Mentoring a team of field and helpdesk engineers and act as their technical Guru. Your broad knowledge and hands-on experience will be required as 3rd or upper support level.
• Analyzing, advising, designing and following-up the implementation of both custom and standard solutions, in close relation with the customer and your team.
• Managing and following-up all the aspects of IT migrations in a role of project leader, and communicate regularly and thoroughly about the steps with the customer.
• Assessing & suggesting improvements to the IT infrastructure of our customers in close relation with the sales, both internally, or in a meeting with the customer.
• Dealing with complex issues/cases and managing the eventual crisis with the customer and management.

Using your highly technical background, you work together with our datacenter supervisor &...