Location: Remote in Portugal

Workload: Full-Time

Position Overview

We are currently looking for Italian-speaking Technical Support Agents to join a growing support team. This is an exciting opportunity to provide technical assistance to users of a global technology platform. If you're tech-savvy, sales-oriented, and fluent in Italian and English, this role could be your next big move.

Main Responsibilities

- Provide remote technical support to users via chat, phone, and email.

- Guide customers through technical troubleshooting, setup, and feature navigation.

- Offer pre- and post-sales technical support to help users maximize pla...