Current Career Opportunities At Campbell Scientific, Inc.

We are seeking a motivated Technical Support Team Leader to manage the delivery of our technical support service across the EU region. This role offers an exciting opportunity to lead a dynamic team, ensuring high-quality service delivery and continuous improvement.

Role Overview

The Technical Support Team Leader is responsible for managing technical support engineers in the UK and EU offices, ensuring timely and high-quality support for Campbell Scientific customers. This role involves:

• Overseeing the technical support service, ensuring efficient response and resolution times.
• Monitoring customer satisfaction and implementing improvement actions.
• Contributing to the implementation of global technical support processes and ERP software rollouts.
• Providing presales technical support and assisting in tender responses.
• Managing comp...