Position Overview
Functieomschrijving
Via phone, email or chat you solve technical problems, give repair and application advice, report and monitor product quality issues and help configure customized application set-ups.Furthermore you also ensure that everything internally is running smoothly while supporting your remote commercial colleagues as well as internal departments such as Customer Service, Marketing and Quality with your technical knowledge.To be successful in this position you need to be able to learn fast, work fast, be organized and meticulous. It is also a role where you take ownership, so you must be able to improve processes, manage stress well and be communicative towards your colleagues.ProfielHigher technical educated or equivalent by experienceYou have an allround technical field and trouble shooting experienceYou are familiar working with MS Office and common Digital Enterprise Supporting Systems.you speak fluent English<...