Metalcraft of Mayville
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Metalcraft of Mayville is an Equal Opportunity Employer:Minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Technical Support Specialist
US-MS-Brandon
Job ID:
# of Openings: 1
Category: Customer Service/Support
Scag Southwest
Overview
Reporting to the Regional Distribution Center Manager for Scag Power Equipment in our Brandon, Mississippi office, this employee will be working with our SCAG customers and dealers, and maintaining additional documents and processes.
Responsibilities
C ustomer Support
- Handle customer technical support calls, e-mails, phone calls, etc.
- Handle Pro-Gold Dealer contacts.
- Communicate with and assist Scag Territory Managers with service, warranty and parts concerns as needed.
- Assist distributors, dealers and end users ...