Role and Responsibilities:
Provide phone/email consultation to independently debug product problems reported by customer.
Provides support on a worldwide basis. (Customers from Japan)
Provide technical support to customers for technologies, products, and/or solutions.
Typically, be responsible for resolving moderately and complex technical problems, depending on the customers' need.
You will simulate technical problems in lab environment.
You will share his/her knowledge with other people in writing technical documents and enlarge the knowledge database.
You will work closely with colleagues to achieve common goals.
The engineer will strive to technical perfection and expertise.
You will demonstrate an aptitude and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge.

Qualifications
Language Proficiency:

Native or near-native proficiency in

Japanese

(both written and spoken as wi...