Job Description:
The Technical Services representative is responsible for responding to technical product requirements of the customer. Working in tandem with Regional Sales Managers to provide technical support to new and existing customers. Responsible for technical reports, product samples and present technical analysis.


Plan and modify product configurations to meet technical customer needs. Conduct customer trials. Determine evaluation and qualifications of alternate pigment suppliers, recipe management for Blacks, Additives, Ti02, alternate RMs and other qualifications as needed.
Provides exceptional customer service to ensure customer contract requirements are met. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Identify quality control issues and provide resolution.
Increase customer relationships through continuous customer interaction and visits.
Create and...