Technical Support Engineer (Ads, Foodstorm)

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Technical Support Engineer (Ads, Foodstorm)

role at

Apex Systems . Position Overview

Apex Systems is a global IT services provider. We are seeking a

Technical Support Engineer

with experience in Jira, coding in Ruby or Python, strong problem-solving skills, and relevant technical experience to support our client in the online retail space. Job Details

Start date: ASAP Location: Toronto/hybrid Application process: Apply via the platform or send resume to Mauncho Ogega at (email) Responsibilities

Interpret and analyze data using statistical techniques; generate reports. Identify trends within data sets to inform strategic decisions. Manage stakeholder requests via JIRA Service Desk, ensuring prompt resolution. Address complex challenges through research and communication to meet SLA standards. Collaborate with Product and Development teams to ...