Join ATOM as a Technical Support Engineer, blending your programming knowledge with technical troubleshooting in a collaborative environment. Utilize your fluency in Portuguese, English, and Spanish to support a diverse client base.
We are looking for someone with at least two years of experience in technical support or software development. You'll engage in managing cloud infrastructure while developing Java applications and troubleshooting complex issues across multiple platforms. This role requires excellent communication skills and a commitment to enhancing customer experiences.
Key Responsibilities:
• Troubleshoot and resolve client issues with remote tools
• Develop Java applications and improve system functionality
• Manage AWS and Azure cloud infrastructure effectively
• Analyze network protocols and perform diagnostic tests
• Document technical processes in three languages
Requirements:
• 2+ years’ experience in technical support or software developm...