⏰ Full-time

Technical Support Engineer-II

🏢

Dover India Innovation Center

                    Location
                    📍 Bengaluru, India
                

                    Posted
                    📅 June 04, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

. 
Designation:Tech Support Engineer-L1

Education: B.E/B.Tech/BCA/MCA/BSC/MSC/B.com

Experience: 2-5 Yrs

Location: Bangalore

Role & Responsibilities:

This role is a customer-facing position that supports the companys mission by delivering the highest level of customer service and support by maintaining high availability to engage with customers primarily through Voice - Tech Support process.

Your Key Responsibilities:
Actively participates in support of incoming calls 

Continuously demonstrates a truly empathetic concern for customer issues

Leverages exceptional judgement, training resources, and knowledge base to provide consistent solutions to our customers.

Quickly identifies escalations and creates expectation alignment with customers

Documents issue details, troubleshooting steps, and resolutions with pinpoint level d...

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Job Details

⏰

Employment Type

Full-time

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