We are looking for a motivated and enthusiastic
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Technical Support & Automation Specialist
to join our team. This is a great opportunity for students or recent graduates who want to gain hands-on experience in technical support, automation, and backend development within a dynamic environment.
Be the first point of contact for our customers, providing exceptional technical support for our secrets management solutio
Troubleshoot and resolve customer issues with clarity and patience. This may involv
e:Investigating software configuratio
esReproducing technical issu
Document support interactions, solutions, and common issues to improve our knowledge base and customer self-servi
Develop and maintain automation scripts (primarily in Python) to streamline operational tasks and improve efficienc
Build simple APIs and integrate existing tool...