Cloudfy is a leading B2B e-commerce platform powering manufacturing, distribution, and service businesses worldwide. Delivered on a single cloud platform, Cloudfy allows you to trade online with your customers while fully integrating orders, pricing, product and stock data with a range of ERP, warehouse and accounting back office systems.

Our total focus at Cloudfy is to help you sell more, reduce costs to serve, allow your customers to self-service 24/7 and provide a completely integrated solution.

Back in 2010, a team of seasoned e-commerce experts formed Cloudfy to address the need for a B2B-focused e-commerce platform. Since then we have continued to invest and refine Cloudfy with offices in the UK, USA, Australia and Singapore.

Role overview

As a Technical Support & Customer Team Leader at Cloudfy, you will take ownership of Tier 1 and Tier 2 client relationships and the day‑to‑day customer support operation. You will guide issues from start...