Join us as a Technical Support Analyst in Prince George, BC, providing essential network and systems support. This full-time role requires hands-on troubleshooting and user training.
We're looking for a skilled analyst with 2-3 years of experience and a college diploma. In this permanent position, you will address user needs, manage performance reports, and ensure all systems function correctly. Your contributions will enhance user experience by providing training and advice based on identified difficulties.
Key Responsibilities:
• Grant access to computer networks for users
• Report on computer systems and network performance
• Assist users with computer difficulties
• Organize and maintain a problems and solutions log
• Set up and install equipment and software for use
Requirements:
• 2-3 years of technical support experience
• College diploma in a relevant field
• Strong organizational and time management skills
• Must work on-site in Prince Georg...