Position Overview
JOB SUMMARY
Manages and is responsible for field support, escalation, issues, quality control and success of all Continent IT Desktop support
CANDIDATE PROFILE
Education and Experience
2-year degree from an accredited college/business/technical school (or the equivalent training/education in respective country). Information Technology-related job experience and hospitality experience. Experience in hospitality or multi‑site enterprise environments is a strong advantage.
Key Stakeholders
Continent & Regional IT team Regional team Project/Property Owners and their team Property Management (Pre-Opening teams, Executive Committee and Guidance Team, GM, DOF & Property IT Managers) Corporate IT Tier, in particular Tier 2,3 support Key Vendors Regional / Corporate Business Partners CORE WORK ACTIVITIES
Managing Projects and Prio...