Overview
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is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña.
About the job
Technical Support Advisor (Italian, Polish, Spanish, or Portuguese)
Responsibilities
Communicate effectively with customers, providing clear and professional support.
Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.
Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
Apply logical and critical thinking to analyze problems and identify effective solutions.
Collaborate with internal teams to escalate and resolve complex technical issues when needed.
Requirements
Native or fluent-level proficiency in English (C1), plus working knowledge of at least one o...