Technical Supervisor - Mobile Device Repair

Electronics Renewal LLC dba The Goldie Group is seeking a Technical Supervisor to lead a small team of mobile device repair technicians in our Nashville repair facility. This is a hands-on leadership role for someone with strong smartphone repair experience and industry certifications.

Candidates with experience in OEM repair, insurance repair programs, or high-volume device refurbishment and cosmetic uplift environments are encouraged to apply.

Responsibilities

• Supervise and support a team of 10-15 mobile device repair technicians
• Perform advanced smartphone diagnostics and repairs
• Ensure repairs meet industry certification standards
• Train technicians and assist with complex repairs
• Monitor repair quality, productivity, and turnaround times
• Support refurbishment services and processes
• Maintain repair documen...