Overview:

Join Xerox as a Technical Site Operations Manager (TSOM), where you will lead onsite Managed Print Services (MPS) operational support activities for customer environments in Sacramento, CA. In this role, you will oversee day-to-day operational performance, technical support coordination, device compliance, and process improvement initiatives to help ensure service excellence and customer satisfaction. You will serve as a key operational contact for customers while collaborating closely with technical, service, and project management teams.
Why Join This Team:

Lead operational support activities within a dynamic customer-facing environment

Collaborate with cross-functional technical and service delivery teams

Contribute to process improvement and operational efficiency initiatives

Work with advanced print infrastructure, device management, and monitoring technologies

Play a key role in maintaining customer satis...