About the role

To maintain support and service excellence through active participation and assistance to the team so that customer satisfaction is continually improved. To liaise with existing customers to ensure their requirements are understood and improvements and efficiencies are identified. To ensure Fujitsu standards of product and system performance are developed in accordance with specified standards. To work within a distributed team structure across New Zealand and Australia to ensure the customer Service Levels are maintained and where possible exceeded in the delivery of or services.

Responsibilities and Accountabilities

The key responsibilities and associated duties of the position fall into the following main areas