⏰ Regular Full-Time - RFT

Technical Service Representative

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Bruno Independent Living Aids

                    Location
                    📍 Oconomowoc, United States
                

                    Posted
                    📅 June 07, 2026
                

                    Work Type
                    ⏰ Regular Full-Time - RFT
                

Position Overview

 
  Overview 
 Serve customers via telephone call-center to provide product installation and service information. Perform troubleshooting diagnostics on company products and instruct customers on proper functioning by reviewing engineering drawings and dimensions. Work in a fast-paced environment and multi-task using computer software during customer discussions. Collect and analyze data for continuous improvement.
 
   Responsibilities  
 Maintain proficiency in product knowledge/troubleshooting and customer instruction
 Verbally respond promptly to incoming customer telephone calls in a telephone queue and emails
 Perform troubleshooting diagnostics on company products via telephone
 Address complaints concerning product performance, referring complaints of service failures to designated departments for investigation
 Accept parts orders by completing telephone and online requests
 Re...
                

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Job Details

⏰

Employment Type

Regular Full-Time - RFT

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