Responsibilities:

• Provide technical support and troubleshooting assistance to customers.
• Identify and resolve technical issues related to laboratory equipment and instruments.
• Collaborate with cross-functional teams to develop and implement solutions.
• Conduct on-site visits to perform equipment installation, maintenance, and repair.
• Train customers on the proper usage and maintenance of laboratory equipment.
• Create and maintain detailed service reports and documentation.
• Ensure excellent customer satisfaction and maintain strong customer relationships.

Requirements

• ITE or Higher Nitec or Diploma in Electrical, Mechanical Engineering or related.
• With 2 years of experience in Service Engineer.
• Prior experience in Automated Liquid Handling Systems.
• Ability to work independently and in a team.

If you are interested...