Position Overview
Job Description
- Technical Support & Customer Service
- Provide technical recommendations and solutions based on customer needs.
- Conduct product demonstrations, testing, and customer training on proper application of Sika products.
- Support customers and technicians in resolving technical issues at site.
- Ensure timely and professional technical service to maintain customer satisfaction.
- Customer Relationship & Market Support
- Maintain regular contact with key customers and support business development activities.
- Monitor market trends, competitor products, and customer feedback.
- Report significant field issues, new opportunities, and competitive information to the line manager.
- Team Support & Knowledge Sharing
- Coordinate and support technicians during testing, trials, and project activities.
- Provide technical...