Elevate your career as a Technical Service Engineer at Shred-Tech. Manage key projects and offer exceptional technical support to enhance customer satisfaction and service reliability.
In this pivotal role, you will oversee services at customer sites, addressing technical inquiries and improving project outcomes. Utilize your skills in troubleshooting, diagnostics, and customer relations to ensure all service activities comply with performance standards. Engage with multiple departments to bolster design and development and guarantee pleasant customer experiences.
Key Responsibilities:
• Manage major projects at customer locations
• Diagnose and troubleshoot software/hardware issues
• Sell spare parts and discuss service contracts
• Provide remote and on-site technical support
• Conduct customer site visits and assessments
Requirements:
• College/University Degree in Mechanical Engineering
• Minimum 3-5 years of field experience
• Proficient in ERP soft...