Job Title: Technical Service Coordinator
Location: Northampton
Salary: Up to £35,000
Schedule: Monday to Friday, Day Shifts – 40 hours per week

Key Duties of the Technical Service Coordinator:

KPI & Reporting
Daily chasing with external suppliers, with system updates on time to completion
Weekly completion of the WIP report and WIP comparison report
Completion of VOR reporting
Weekly production of exception report showing missed services, along with distribution to relevant technical maintenance controller
Managing assigned KPI’s and action accordingly
Participate as a member of the Fleet desk teamFleet Desk Support
Be an active team member responsible for answering fleet desk calls and directing or acting on the call accordingly
Assist with resolution of invoice queries allocated via the query process to the fleet area
Assist satellite workshops & mobile engineers with Fleetwave issues/queries
Support the technical se...