Technical Service Assistant / Customer Quality Assistant

Monitor and ensure compliance with customer requirements (mainly semiconductor/electronics industry).

Perform on-site QC checks for products with special requirements.

Handle customer complaints, conduct investigations, and implement corrective actions.

Prepare and maintain quality & compliance documentation (ISO / IATF / ESH, permits, etc.).

Coordinate with Sales, Quality, and Operations to ensure customer requirements are fulfilled.

Arrange lab testing (internal/external) and communicate results to customers.

Act as first responder for technical/quality issues (labelling, specifications, etc.).

Prepare reports (e.g. ECAR) and follow up on corrective & preventive actions.

Support ESG and safety matters, including site investigations and audits.

Any other duties assigned from time to time by the Superior & Management.

Requirements