Position Overview
- Responsible for selling technical solutions and services to ship owners and managers in Singapore and the broader APAC region, as required.
- Develop customer-specific value propositions and clearly communicate the benefits of the technical services and solutions offered.
- Design and sell customer-focused technical solutions by engaging with both existing and potential clients.
- Ensure post-sales customer satisfaction, manage client relationships, and assist with collections when needed.
- Respond promptly to customer needs by coordinating with relevant teams and serve as a dedicated point of contact for all customer inquiries.
- Track and document monthly sales progress.
- Analyze competitors and present strategies for market expansion.
- Act as a customer advocate within the organization, managing customer relationships.
- Explore adjacent industries to identify potential opportunities based on objective data.