Location: Philippines & Colombia

Employment Type: Full-Time

We are hiring high-performance Technical SaaS Support Specialists to join a fast-paced, highly technical customer support team supporting an innovative AI-driven SaaS platform used by financial professionals.

This is NOT a basic customer service role.

We are looking for sharp, technically capable support professionals who thrive in fast-moving environments, communicate exceptionally well, and can quickly grow into advanced support responsibilities.

Our environment is best suited for people who enjoy:

• solving technical problems

• working in high-volume queues

• thinking critically

• learning complex systems quickly

• owning customer outcomes

What You'll Do

• Handle high-volume customer support across chat, email, and voice

• Troubleshoot technical ...