Position outputs

• Gather relevant data to support failure / condition reports
• Compile failure / condition reports to conform to BRC quality standards
• Create SIMS reports for all repairs
• Provide technical representatives with sufficient information to complete the root cause analysis process
• Drive Individual Development action plan
• Utilise appropriate technology to develop own competence e.g. Cat DPC, etc.
• Perform root cause analysis of failed components and parts
• Advise and assist in failure analysis outcomes
• Develop expertise in analysing failures by coaching
• Analyse and record failures and final results captured in database
• Compile informative failure analysis reports and feedback to all relevant parties
• Provide expert technical support for Warranty resolution
• Ensure proper implementation and using of parts reusability guidelines <...