REPORTING STRUCTURE

Reports to (Title)

Manager, Technical Quality

Manager One Removed (Title)

Sr. Quality Manager NOAM

Direct Reports

None

Key Relationships

Customer Service, Quality, Product Management, Manufacturing, Packaging, Regulatory, Transportation, Sales, Technical Service

ROLE PURPOSE

The technical quality team provides information and documentation to internal and external customers, responding to quality related customer requests, customer specification negotiations, maintaining quality related documentation, and facilitating the resolution of quality issues. Interacting with a range of different stakeholders to achieve alignment with customer requirements, company standards, and quality related regulatory compliance. This role is customer facing requiring strong communication skills, attention to details, and ability to multitask to help drive the company’s strategy for...