Location:

Chennai / Bangalore
Experience:

8–12 Years
Reporting To:

Head – Digital Workplace / Sales Director

Role Summary
We are looking for a

Technical Presales Consultant – Digital Workplace Services

to drive solutioning and technical engagement for enterprise customers. The role bridges

Sales, Solution Architecture, and Delivery , supporting RFP responses, client presentations, and end-to-end workplace transformation solution design.

The ideal candidate should have strong expertise in

Service Desk, EUC, ITSM, Modern Workplace, Automation & AI-driven support , along with experience in enterprise managed services solutioning.

Key Responsibilities
Engage with customers to understand Digital Workplace requirements.
Design scalable and cost-effective solutions across:
o Global Service Desk (L1/L2/L3)
o End User Computing (EUC)
o ITSM tools (ServiceNow, BMC, Freshservice, etc....