+ Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites.
+ Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships.
+ Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.
+ Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients.
+ Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities.
+ Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management.
+ Execute technical tasks assigned by team leadership in a timely and efficient manner.
+ Utilize technical...