Position Overview
Job Purpose and Impact
The Technical Manager will provide technical advice and support to customers during and after product sales. In this role, you will be the lead contact for customers and you will stay ahead of technology and business practices through workshops, research and professional meetings.
Key Accountabilities
Collaborate with commercial team to provide onsite technical support for current customers and prospects.Provide customer solutions and technical support materials to specific customers.Perform complex research for product development to understand product properties and systems operations.Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications.Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matte...