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Description:

Our UK-based client is a leading IT Managed Services Provider , recognised as one of the best companies to work for in 2024 and proudly certified as a B Corp . They specialise in delivering cutting-edge IT solutions with a strong focus on sustainability, customer satisfaction, and people-first values.

As part of their ongoing growth, they are looking to hire a Technical Line Engineer to join their dynamic service desk team. This remote role offers the opportunity to work closely with UK-based customers and technical teams, playing a key part in delivering high-quality IT support and infrastructure solutions across a wide client base.

This is a remote position open to those living anywhere in South Africa.

Duties & Responsibilities: Deliver 2nd and 3rd line technical support and resolve complex IT issues Provide remote technical support Manage support tickets via phone, email, and internal helpdesk syst...