Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work , offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work , providing you the unique, gamer‑centric experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities

You will play a pivotal role within Razer's Customer Advocacy department, supporting the operational excellence of our Hardware Technical Support function. This role combines hands‑on contact centre management, cross‑functional project leadership, regional vendor governance, and critically, serves as the team's AI Champion, spearheading the adoption of AI and automation tools to elevate how the team works and how customers are served.

You will work closely with our contact centre partners, internal product and e...