Position Overview
Your role
You will be an integral part of the Global View Services team, delivering effective consulting and configuration services to ADP GlobalView clients and prospects.
What you’ll do
- Define business requirements for change requests or new initiatives.
- Ensure analysis of end‑to‑end HR/payroll processes is reflected in technical requirements.
- Document and complete client functional solution specifications according to ADP GlobalView template guidelines.
- Advise on business process improvement strategies.
- Escalate project issues to the Project Manager, including scope variations, task slippages and risks.
- Configure (or guide the delivery of) the client’s solution according to ADP GlobalView template and design documentation, ensuring unit testing prior to release.
- Coordinate, support and/or deliver required testing (unit, acceptance, parallel).
- Prepare transition or post‑live documentati...