Overview Scaled Inc. is a leading staff augmentation firm that specializes in connecting USA-based Managed Service Providers (MSPs) with top-tier South African technical talent. We are proud to offer exceptional technical expertise and outstanding service to our clients, consistently delivering high-quality IT solutions across various industries. As we expand our operations, we are looking for a Dispatcher/Service Coordinator to join our dynamic team. This position is ideal for someone with experience in managing service requests, dispatching technical resources, and ensuring exceptional client service. If you have experience in Office 365 usage, knowledge of Desktop Support tickets, client and team communication, maintaining professionalism in a calm manner and time management skills, we invite you to be part of our growth and success. Key Responsibilities Must Have Recent MSP Experience Service Coordination: Dispatch technical resources to address client service requests in a timely ...