Protect the itsu (grocery) brand by ensuring product safety, quality, legality and authenticity is maintained across the range and supply base. Driving an improvement in product quality and safety (and reduction in customer complaints) and ensuring artwork designs are compliant with regulations.
Lead the Technical team embedding the new structure. Coach & develop direct reports to ensure strong succession plan.
Lead the effective and timely management of food safety and quality incidents, driving fast and thorough investigations that result in objective advice for the CEO and MDs on the correct course of action, protecting our consumers and the brand.
Review and evolve the “itsu (grocery) food safety & quality management system” to drive a continuous improvement in food safety standards & culture across the supply base and within the business. Maintain BRC Agents & Brokers certification (AA grade).