Tesla is hiring a Desktop Support Technician to enhance support across IT operations in a hybrid model for Canada West. Engage with both technical and non-technical teams to troubleshoot efficiently.
As a member of Tesla's IT Services team, you will serve as a vital point of contact for technical support. Your primary duties will include troubleshooting hardware and software on Windows and macOS, and providing support for various engineering applications. You will also collaborate with IT departments to improve processes while managing and resolving support tickets effectively.
Key Responsibilities:
• Provide remote and onsite support for various devices
• Troubleshoot software/hardware primarily on Windows and macOS
• Assist with applications like Catia, Adobe Suite, O365
• Implement device management with SCCM and Azure
• Take ownership of special projects and ensure timely completion
Requirements:
• At least four years of desktop support experience
• St...