Job Summary

The Technical Delivery Analyst is the workflow architecture and build engine behind Attune’s agentic voice implementations. You own the technical build that makes those engagements possible: designing and configuring conversational AI-driven workflows, ensuring every implementation meets compliance standards, and partnering with Engineering and Product to drive quality at scale.

This role sits at the intersection of technical configuration, quality assurance, and regulatory compliance. You are someone who can translate a desired client outcome into a well-structured conversational workflow, identify edge cases before they reach production, and document build patterns that enable the team to move faster on every subsequent implementation. You are not client-facing in the traditional sense—your measure of success is speed to value and the quality of what gets deployed.

Key Responsibilities