We are looking for Technical Customer Support (Pnr: )

Job Description

• Technical Customer Support - Customer Site.
• Delivers post-sale services at customer sites, including installation, maintenance and repair of organization and third-party products and services to ensure that all function properly.
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations that may favorably impact performance.

Qualifications

• Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable work experience.
• Proposes improvements to processes.
• May act as a lead, coordinating and facilitating the work of others but is not a supervisor.
• Works autonomously within established procedures and practices.
• Spends a majority of working time performing the same work processes and activities as empl...