**Overview**
Paige Datacom (https://paigedatacom.com/) , a GCG company, is seeking a **Technical Customer Service Manager** to lead a customer service and support team serving our commercial team and customers in a fast-paced, distribution-focused environment.
This is a hands-on leadership role for someone who understands the urgency, accuracy, and follow-through required in order fulfillment, inventory, logistics, pricing support, and customer issue resolution. You will lead a team of approximately five Customer Service / Support Representatives, serve as an escalation point for complex customer needs, and partner closely with sales, supply chain, warehouse, logistics, inventory, finance, and other functional teams to keep customer commitments moving forward.
The ideal candidate brings strong customer service or inside sales management experience in a distribution or manufacturing environment, a practical understanding low voltage wire and cable, and the ability to lead a tea...