Become a Technical Customer Service Representative specializing in plumbing parts and installations. Support customers with expertise while fostering a professional, customer-first approach.

In this role, you will serve as the key contact for customers needing assistance with plumbing components and after-sales service. Your strong technical knowledge will enable you to troubleshoot installation issues efficiently. This position requires a commitment to exceptional customer support as you work across functional and decorative plumbing product lines.

Key Responsibilities:
• Record and process customer inquiries and complaints
• Research and resolve customer issues effectively
• Provide guidance on plumbing parts and systems
• Interpret technical drawings and component diagrams
• Work closely with a collaborative team to enhance service

Requirements:
• Strong knowledge of plumbing parts and installation
• Ex...