A Chicago-based custodian bank with a shared service center in Taguig.

JOB DESCRIPTION

• Preparation of Client Servicing Reporting including Key Performance Indicator (KPI) and Management Information Statistics (MIS) reports for complex and sensitive clients.
• Meet all the SLAs set by the business for the process in terms of timeliness and accuracy.
• Must be able to multitask, also prioritize on the work allotted based upon the deadlines.
• Strong verbal and written communication skills
• A self-starter who can take the initiative
• Must utilize his/her time in an appropriate manner, hence, the time saved can be utilized for further productivity and maximize efficiency.
• Actively conduct Team meetings and huddles. Also, should be able to provide inputs whenever necessary.
• Capable of using analytical skills in solving issues/problems faced by the team.
• Any issues causing a concern must be ...