Position Overview
Enhance HVAC/R systems with expert support in this technical consultant role. Utilize your troubleshooting skills to assist contractors and dealers in resolving complex system issues.
We are seeking an experienced HVAC/R technical consultant with a high school diploma and at least 2 years of relevant experience. The role involves diagnosing refrigeration system issues, providing detailed technical documentation, and connecting callers with field personnel when necessary. Your strong communication and analytical skills will ensure efficient problem-solving and improved processes.
Key Responsibilities:
• Troubleshoot HVAC/R equipment installation and issues
• Diagnose refrigeration circuit challenges for prompt solutions
• Document calls in the tracking database for follow-ups
• Provide technical documentation to contractors and engineers
• Implement and identify process improvements
Requirements:
• High school di...